Valence House Museum
Becontree Avenue
020 8227 2034 new email

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Enquiry Service

Experienced staff are always on hand to answer enquiries on our holdings and how to access them at the Archives and Local Studies Centre. If you’re unable to visit in person, please get in touch with us by email new email or telephone on 020 8227 2033.

If you need help with family history, you might like to take advantage of our free monthly Saturday helpdesks run on a first-come first-served basis by the local branch of the East of London Family History Society. Just drop in between 10am and 3.45pm (closed for lunch 12.30 to 1.15pm). See our event pages for upcoming helpdesk dates.

Please note we are unable to carry out detailed research enquiries. For details of professional researchers, please contact the Association of Genealogists and Researchers in Archives (AGRA).

Reprographics Service

We can provide printouts from microfilm, photocopies of printed material and digital copies of archive material and photographs for use in private research subject to copyright law, and payment of a Reprographic Feeopens PDF file . Further information about obtaining copies can also be obtained on request by emailing new email or telephoning 020 8227 2033.


We constantly strive to ensure that our collections remain relevant and engaging for current, as well as future visitors that come to Valence House. In turn, we readily welcome donations from organisations and individuals with connections to Barking and Dagenham.

If you have hidden treasures in your attic that you’d like to donate to us, please contact the Museum Curator at new email or on 020 8227 5222, or the Borough Archivist at new email or on 020 8227 5221.