Visit us

Update regarding Coronavirus

Following the government’s latest advice around preventing the spread of coronavirus, we have decided to close Valence House and postpone all upcoming events for the forseeable future.

At the moment we are still answering enquiries should you wish to contact us and will update you if this situation changes.

We hope you understand that we haven’t taken this decision lightly but are following current government guidelines. The safety of our visitors, volunteers and staff is our main priority.

We hope to be able to reschedule our events to a later date. At this stage it is hard to say when that will be as the situation is changing daily, but any deicison we make will be in accordance with the government’s advice at the time and will be done with the health of our residents and staff at the forefront.

For more information on the coronavirus and to watch the latest video update from the Leader of the Council and our Director of Public Health, visit the Council’s webpage.

You can also follow national guidance about how you can keep yourself safe on the NHS website.

Opening times

Tuesdays to Fridays from 10am to 4pm (except Bank Holidays)
Saturdays from 10am to 4pm
(Please note the Archives and Local Studies Centre closes for lunch between 12.30pm and 1.15pm on Saturdays)

Please note opening times may vary over Easter and Christmas.

How to find usMr May on one of his hunters

Valence House is located on Becontree Avenue close to the junction with Valence Avenue. Click the following link for a map.

Free parking is available in Valence Park (via Becontree Avenue) and also on Becontree Avenue. Blue Badge parking is available at our delivery entrance at the end of Margery Road, off Bonham Road.

If you are travelling by car from the A12:

  1. Leave the A12 at the Moby Dick junction, turning south onto Whalebone Lane North/A1112
  2. Continue straight onto Whalebone Lane South
  3. At the junction with Wood Lane, turn right into Green Lane/A1085
  4. Turn left onto Walnut Tree Road and continue to the end of the road
  5. Turn left onto Becontree Avenue
  6. Turn right at Becontree Day Clinic and follow the road into the car park.

If you are travelling by car from the A13:

  1. Leave the A13 at the Lodge Avenue flyover
  2. Exit the roundabout onto Lodge Avenue/A1153
  3. At the mini-roundabout take the 1st exit on to Lodge Avenue/A1153
  4. Continue across the junction onto Becontree Avenue
  5. Cross the junction with Valence Avenue
  6. Turn right at Becontree Day Clinic and follow the road into the car park.

If you are arriving on public transport:

The following bus routes run nearby: Nos. 62, 128, 150 and 5.

The closest train station is Chadwell Heath Station. Trains run every 20 minutes from London Liverpool Street. You can walk from here or get the No. 62 bus which stops at the junction of Becontree Avenue and Valence Avenue.

Becontree Station on the District Line is the nearest tube station. You will then need to catch the No. 62 bus from outside the station which stops at the junction of Becontree Avenue and Valence Avenue.

Visitors with access needs

In the museum building there is level access throughout the ground floor, and a lift provides level access to part of the upper floor of the Valence House Museum. The Visitor Centre is fully accessible. This includes the Archives and Local Studies Centre, Oasis Café and Function Rooms. Find out more about accessibility at the Visitor Centre on DisabledGo.

Visiting the Archives and Local Studies Centre

You do not need to book an appointment to visit the Archive and Local Studies Centre. However please note it is advisable to contact us in advance of your visit if you wish to view archive material or rare books. To make an appointment, please contact us by email or telephone 020 8227 2033.

Three women looking at a map in the archive reading room

If you wish to visit us please note the following Reading Room Rules:

School visits

Child trying on historic hat and holding hornWe offer a range of educational visits in response to the Department for Education’s National Curriculum.

Staff provide education sessions in both the Museum galleries and the education room in the Visitor Centre.

In 2012 we received the Sandford Award, an independently judged assessment of education programmes at heritage sites, museums, archives and collections across the British Isles.

To book or for further information contact Amanda Wray on 020 8227 5293 or email

Room hire

There are two rooms for hire which are located in the modern Visitor Centre at Valence House.

The Education Suite:

  • Seats 60 people in a lecture theatre style
  • Includes use of the digital projector and screen
  • Fully accessible, with a sound audio loop
  • Can be divided into two rooms (Education Rooms 1 & 2) – each can accommodate up to 20 people in a lecture theatre style

The Function Room:

  • Seats 25
  • Most suitable for a boardroom-style setup
  • Includes use of a digital projector and plasma screen
  • Fully accessible, with a sound audio loop

For further information contact Reception on 020 8227 2034 or by emailing