Visit us

Opening times

Tuesdays to Fridays from 10am to 4pm (except Bank Holidays)
Saturdays from 10am to 4pm
(Please note the Archives and Local Studies Centre closes for lunch between 12.30pm and 1.15pm on Saturdays)

Please note opening times may vary over Easter and Christmas.

How to find us

Valence House is located on Becontree Avenue close to the junction with Valence Avenue. Click the following link for a map.

Free parking is available in Valence Park (via Becontree Avenue) and also on Becontree Avenue. Blue Badge parking is available at our delivery entrance at the end of Margery Road, off Bonham Road.

If you are arriving on public transport:

The following bus routes run nearby: Nos. 62, 128, 150 and 5.

The closest train station is Chadwell Heath Station. Trains run every 20 minutes from London Liverpool Street. You can walk from here or get the No. 62 which stops at the junction of Becontree Avenue and Valence Avenue.

Becontree Station on the District Line is the nearest tube station. You will then need to catch the No. 62 bus from outside the station which stops at the junction of Becontree Avenue and Valence Avenue.

Disabled access

There is level access throughout the ground floor, and a lift provides level access to part of the upper floor of the Valence House Museum. Find out more about accessibility on DisabledGo.

The Visitor’s Centre is fully accessible. This includes the Archives and Local Studies Centre, Oasis Cafe and Function Rooms. Find out more about accessibility at the Visitor’s Centre on DisabledGo.

Visiting the Archives and Local Studies Centre

You do not need to book an appointment to visit the Archive and Local Studies Centre. However please note it is advisable to contact us in advance of your visit if you wish to view archive material or rare books. To make an appointment, please contact us by email localstudies@lbbd.gov.uk or telephone 020 8227 2033.

If you wish to visit us please note the following Reading Room Rules:

  • New users must fill in a Registration Form.
  • If it is your first visit you’ll need to bring a proof of your identity and address, such as a passport, driving license or bank statement.
  • Users must bring a pencil to write with as pens are not allowed in the reading room.
  • Bags and coats must be stored in the lockers provided at reception.
  • Bookstands and weights provided must be used as instructed by a member of staff when viewing archival material. For further information read our Guide on Handling Archive Material
  • WIFI is available and you may use a laptop or other portable computers.
  • No refreshments are permitted in the reading room but there is a cafe located in the Visitor’s Centre.
  • Find out more about how to obtain copies of documents and our Reprographic Fees
  • If you are unable to visit we offer an Enquiry Service.
  • For further information on visiting us please consult our Brief Guide to the Archives and Local Studies Centre

School visits

We offer a range of educational visits in response to the Department for Education’s National Curriculum.

Staff provide education sessions in both the Museum galleries and the education room in the Visitor Centre.

In 2012 we received the Sandford Award, an independently judged assessment of education programmes at heritage sites, museums, archives and collections across the British Isles.

To book or for further information contact Amanda Wray on 020 8227 5293 or email amanda.wray@lbbd.gov.uk

Room hire

There are two rooms for hire which are located in the modern Visitor’s Centre at Valence House.

The Education Suite:

  • Seats 60 people in a lecture theatre style
  • Includes use of the digital projector and screen
  • Fully accessible, with a sound audio loop
  • Can be divided into two rooms (Education Rooms 1 & 2) – each can accommodate up to 20 people in a lecture theatre style

The Function Room:

  • Seats 25
  • Most suitable for a boardroom-style setup
  • Includes use of a digital projector and plasma screen
  • Fully accessible, with a sound audio loop

For further information contact Reception on 020 8227 2034 or by emailing valencehousemuseum@lbbd.gov.uk